and more
Internal admin tool | Customer #123View: Your unsolved ticketsBad actors listCustomer usage logs #1232Ticket: Where is my order??Find other users like this?User analytics dashboard
Payment historyFeature usage metricsAcme AccountSupport chat historyAccount settingsDataland is the unified data workspace for support agents, built for max productivity
Dataland has built-in connectors to key sources like databases, Zendesk, usage log stores, billing data, and more. Need something custom? We can build that integration too.
Once connected, you can choose which tables to sync into your Dataland workspace. The connectors will capture data changes in real-time so that every table stays up to date.
Airtable
BigQuery
Google Sheets
HubSpot
Intercom
MySQL
PostgreSQL
Salesforce
Snowflake
Stripe
Zendesk
Whether it's finding a particular pattern of usage logs and error messages, recent support tickets, or searching for billing info — Dataland makes this blazing-fast. No more waiting for loading spinners.
Dataland has sped up my support team’s case handling by 4x, and we feel so much better about heading into our support’s peak season this year.
Dataland makes data not just a data analyst thing, but something that anyone can do. I'm so glad about where we are with Dataland. I don't even want our new support rep to touch Metabase since it's such a pain.
We tried Retool in the past, but we kept having new tooling needs, and the tool setup and maintenance experience was too frustrating. In Dataland, it's 10x faster to build tools. And, it's a lot more user-friendly for my customer-facing team.
Dataland has been a game changer — easily saving my team weeks of manual work, and improving visibility. It allows my team to work directly with the data they need on a day-to-day basis. We ingest data from existing sources, filter it at light-speed, and trigger automations.
Dataland has been a game changer. We're getting the data we need, lightning fast, without relying on an analyst or engineer full time.
Dataland is our backoffice. We love it. It brings together all of our data from Postgres and MongoDB into one place, so that we can handle day-to-day customer operations smoothly. We had set up Looker Studio in the past, which is not nearly as user-friendly or powerful in terms of performance as Dataland.
I've had cases where I've had to pull details for 50-200 orders, and I've had to step away from chat for an hour just to get all of those pulled up, one at a time in 4 different systems. With Dataland, I can do all of that in seconds. It makes my life so much easier.
Dataland is an incredible tool, the speed at which it can execute on line-item operations is incredible.
Dataland is invaluable to me and my team. We've finally been able to identify which products to proactively remove from the marketplace. What took us one minute in Dataland would have taken us a month otherwise.
Dataland has sped up my support team’s case handling by 4x, and we feel so much better about heading into our support’s peak season this year.
Dataland has been a game changer — easily saving my team weeks of manual work, and improving visibility. It allows my team to work directly with the data they need on a day-to-day basis. We ingest data from existing sources, filter it at light-speed, and trigger automations.
I've had cases where I've had to pull details for 50-200 orders, and I've had to step away from chat for an hour just to get all of those pulled up, one at a time in 4 different systems. With Dataland, I can do all of that in seconds. It makes my life so much easier.
Dataland makes data not just a data analyst thing, but something that anyone can do. I'm so glad about where we are with Dataland. I don't even want our new support rep to touch Metabase since it's such a pain.
Dataland has been a game changer. We're getting the data we need, lightning fast, without relying on an analyst or engineer full time.
Dataland is an incredible tool, the speed at which it can execute on line-item operations is incredible.
We tried Retool in the past, but we kept having new tooling needs, and the tool setup and maintenance experience was too frustrating. In Dataland, it's 10x faster to build tools. And, it's a lot more user-friendly for my customer-facing team.
Dataland is our backoffice. We love it. It brings together all of our data from Postgres and MongoDB into one place, so that we can handle day-to-day customer operations smoothly. We had set up Looker Studio in the past, which is not nearly as user-friendly or powerful in terms of performance as Dataland.
Dataland is invaluable to me and my team. We've finally been able to identify which products to proactively remove from the marketplace. What took us one minute in Dataland would have taken us a month otherwise.
Our customers
Learn how our customers transformed their customer support operations with Dataland
FAQs
How do companies use Dataland?
Dataland is an internal tools platform that allows fast-growing companies to create workflow tools based on company data. Users can search, browse, and take action on company data in a beautiful, high-performance UI. It's particularly loved by customer support and operations teams for its speed and performance. For example, customer support teams use Dataland to see a 360-degree customer view (including customer details, orders, and support tickets) and then take actions like issuing refunds in Shopify.
Do I need technical resources to set up Dataland?
No. Dataland enterprise plans come with white-glove support to handle initial data integration and technical implementation. We may need to work with your organization's IT team to integrate data from your internal databases.
Is Dataland secure? Where's my data stored?
We use state-of-the-art, industry-standard encryption to protect data in transit and at rest. Dataland is SOC 2 Type 2 compliant as certified by an independent auditor. We conduct regular security audits and vulnerability assessments to identify and address potential threats. Dataland uses Google Cloud Platform for data storage. Learn more about our security practices at dataland.io/security.